CUSTOMER SERVICE SLA
Register a Complaint & Service Grievance
Our dedicated After-Sales and Quality Redressal cell ensures that every operational issue or maintenance query is resolved swiftly under our Takasago Quality SLA.
Our Service Redressal Commitment
Stage 1 • Immediate Response
Ticket Acknowledgment
Automated service ticket generated and assigned to the designated regional service engineer within 4 hours.
Stage 2 • On-Site Technical Action
Field Dispatch
Certified HVAC & cleanroom technicians deployed within 24 business hours across all major Indian industrial corridors.
Emergency Helpline
Immediate Escalation
For critical pharmaceutical batch or negative pressure emergencies, call our technical helpline directly.
Call: +91-40-27165311File a Service / Maintenance Ticket
Please provide your project ID or facility details for expedited resolution.